Returns & Exchanges

At TOOLETRIES AUS, we stand by the quality of our grooming essentials and offer a hassle-free 30-day return policy for unused items in their original packaging. We want to ensure your bathroom organization and self-care routine are nothing short of perfect.

1

Initiate Your Request

Contact our support team with your order number and reason for return to receive a Return Authorization.

2

Pack Your Items

Securely place the unused products in their original silicone-safe packaging to prevent damage during transit.

3

Ship It Back

Affix the provided shipping label and drop your package off at any authorized Australian postal service location.

4

Receive Your Refund

Once our warehouse inspects the returned goods, your refund or store credit will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing